Townhouse Near Hall Of Fame Canton I 77

The hotel was nasty and dirty. I did not stay. I requested a refund they submitted for me to have a refund and you guys have not given me my money back.

When I checked in and went and opened up the door of my room it's stunk so I went in and I told the lady at the check-in desk that there was an awful smell in my room she came with the cleaning lady or I'm sorry the housekeeper and they sprayed and they turned the air conditioner on and it's still stuck in the room then they noticed that there was no fire alarm smoke detector in the room there was nothing but wires hanging out of the wall so they had to go and get a detector and at the same time there was no clicker or remote for the TV so they had to go and get one for me also I left the room for a couple hours and when I came back the smell was still there and horrible and I told them that night I told the man and then in the morning I told the lady that it's still stunk whatever the smell was I don't know but I wasn't very happy and then the room was only a hundred and six dollars so I don't understand why I had to pay almost $120 which was $16 more than what they quoted me at the front desk also they asked for $100 security cuz they said in the event that there would be problems they would use that money to clean up I've never heard of that where I come from our hotels have never asked for a security deposit so I don't know what was up with that but she said that it was pending until they check to make sure the room was like it was supposed to be

My room stunk I asked him if I could go on the second floor they told me those rooms weren't cleaned I was right by the back exit which is not good for someone of my age and my husband's age

Positively nothing

couldn’t understand staff, tried to process my card three times when I’d already paid, no toilet paper in the room, when I called to get some, staff stated he must have gone to the wrong room and laughed, smell of marijuana was PROLIFIC, sheets and towels were stained. NEVER AGAIN FOR THIS PLACE OR BOOKING.COM

The room was nice after we finally got in. Key mix up. Bed was comfy and clean. Shower was great it had shampoo and conditioner in the shower for our convenience. However, there were no little soaps for hand washing or little cups to take medicine beside the sink. Breakfast was filling.

The attendants at the desk were friendly and helpful. I had to get the attendant to come help me. I have a c-pap machine that needed to be plugged near the bed. The outlet was under the bed. He was able to climb under to reach it. My niece came in after I fell asleep and had to crawl under the bed too to plug in her phone. So if you need the outlet near the bed bring a long extension cord or 10ft charger cord which I did happen to bring mine and plug into the outlet across from the bed. Other than that the room was clean and comfortable.

Absolutely old and unclean …