The butler ranch

Nothing

The place was very dirty.

Nice spot for 4 people max.

We were 7 people and there’s only one bathroom which does not work

The property is good and bigger than expected. The place has a lot of potential. The staff were very friendly, Cindy makes you feel welcome.

They need to improve their check-in method. When I arrived, I discovered that they placed other people in the property I booked, because they assumed the bigger group booked a bigger place, instead of checking the booking. Before booking I saw that previous customers left comments saying the bathroom door handle is broken and thought it would be fixed by the time of my stay. However, it was still broken when I got there. Lastly, someone needs to supervise the cleaners. The loft room wasn't clean and had what looked like lizard or mice droppings on the furniture and the floor that looked like it had not been cleaned in a while. I had to call the cleaner to come clean the room first. If they fix these things, this really would be a great place to stay again.

Location Privacy Tranquility Friendly staff Outdoor space Exterior and Interior Design

Single bathroom

Location, nice and remote. Peaceful and quiet. Close to the freeway, but you don’t even hear any traffic at all. The pictures are a perfect representation of what you actually get. The water was hot, good pressure in the shower.

It was not clean. They were not ready for us. We asked for early check in 10-11am, they responded “No problem”, however we arrived at normal check in time at 14h00, we found the unit not ready, they were still scrambling to clean it. There isn’t enough cutlery to prepare food, not a single cutting knife, but it’s supposed to be self catering. We had to ask for dish washing liquid, we were given tissue instead of dish washing cloths. Dining room Aircon does not work. Some cutlery was dirty in the cutlery drawer. WiFi has very low speed.

The privacy.

One bathroom

Location was great. Close to the venue we were attending that day.

The door handle of the bathroom from the inside needs to be repaired. Most of the screws are missing so the handle came off in our hands when we tried to close it. A mirror in the bathroom would be advised. Also some sort of shower caddy to hold any soaps/gels as one doesn't want to put their things on the floor. The rest of the unit was great. Didn't have breakfast. Didn't know where to go.

The scenery.