Travelled down from Wales to visit family, on Booking.com the reviews read exceptionally well & communication was friendly initially, I had to change dates by a day which was available,however on arrival a doorbell conversation took place as host was out the country, dog continally barking at me,had been told someone would be there, no one was there, following instructions entered to building to find back door wide open, to allow dog access i expect, into kitchen which was messy & looked unclean,dog food etc over the floor, steep uncarpeted stairs which scruffily painted, on way to my room i passed another room where the dog stayed, it was dreadful looked like an explosion of blankets, mess & unhygienic, I unlocked my room, this was tidy, but not particularly clean, but slightly better than other parts of the house, I looked for bathroom, this had a cubicle shower with no door & was full of buckets, wooden chairs so unusable, basic cleanliness in here also, so with no one to meet me, although the hosts son was to come later i was told by message,no safety as house wide open, no usable washing facilities, and unclean & messy kitchen & rooms upstairs, I had concerns as a woman on her own, so had to check OUT instead of check in, extremely disappointed, I trusted the reviews as we do, but there were poor standards here & I had to make other arrangements, I believe these circumstances warrant 50% refund according to what the site says, but that has been refused by host, very, very disappointed.Wish i had taken photos, but just wanted to leave.