Phuong Nam Hotel

Location and staff

Small and old rooms.

Nice, accesible to shops, restos and transportaion

The staffs are very nice.

None

Everything was perfect - check-in/out, room, breakfast, and view. It is how it was advertised and how I expected it to be. Aside from my room and the beautiful view, what highlighted my stay are the staff. The front desk staff were very helpful and friendly most especially the assistant, Mr. Dung, who's been helpful in carrying guests' luggage with a huge smile on his face. Upon checking out, I thought I lost my phone and he started running around to look for it and quick-wittedly asked me to use his phone to ring my phone. He eventually found it, and ended up riding my van service because he ran all the way from the hotel to where my van was parked. That's what you call AMAZING SERVICE!!! I couldn't thank him enough. I felt bad that I didn't have enough cash for tip because I was travelling to Hanoi already, but I promise to look for him when I go back to Sapa.

None at all.

The location is so close to SaPa station. Also, easy to reach by taxis. There are nearby restaurants and marts. The path going to the accommodation is also clean and there are lota of people evwn at night so one will feel safe.