Del Luna

Location from the airport

Comfort zone, polite, friendly and kind stuff (thanks Zulya)

I love the way they treat us like a family specially the owners who have been very helpfil and also to Sulphia for treating us like a sister. Clean, comfortable, peaceful and homey ambiance. Very affordable compare to others and accessible to market and airport. transportations are very easy. If we will be given a chance to comeback, we will always choose to stay in Hostel Del Luna . But I hope there is already family room where my family can stay together and have our privacy. I suggest also to have BBQ corner and small Bonfire to keep the guests warm when staying outside and have coffee or tea. Overall, Hostel Del Luna is a perfect place to stay in kazakhstan.If you will visit Kazakhstan choose HOSTEL DEL LUNA... Thank you to Boss and Madam for letting us to stay for more than 10 DAYS. See you next visit.

We cannot have chatting properly because of language barrier 🤣😂😅

The owner Alibeik, his wife and zulfiya(lady managing the hostel) are all very hospitable. Zulfiya would as you tea everytime you come from outside. Location from the airport is very convenient

We chose the location because of the proximity to the airport, so it met our expectations in that way. Bed was ready and was comfortable and pretty quiet considering its proximity to a pretty busy street. Lots of storage space for luggage. I only had a backpack so I can't speak to storage space for larger suitcases.

The experience was just a bit strange. We arrived at our indicated time but the owner was not around to check us in or collect payment. Luckily one of the guests staying there spoke the language and was able to contact the owner and show us our rooms. We were told the owner would be around in 30 minutes but we were free to leave and find some food and he would be around when we came back in an hour. Arrived back and he still wasn't around, so we just left the money on the table with someone (I think another guest? i'm not sure to be honest) because we had a really early flight to catch and wanted to go to bed. There is also no common area, and the kitchen area is right at the entry way, so it felt a bit cramped and didn't seem to have room to accommodate the number of people as they had beds. I would hate to see what a busy night looks like there if all beds are occupied. In the female dorm, a door that closes between the entry hall/TV area and the sleeping area would be a good addition. One of the guests was watching TV until midnight, and while she did have the volume low it was still a bit distracting when you're trying to sleep. She also answered a call pretty loudly, but that's not really a reflection of the hostel itself. A door would have made these non-issues. Last thing, when I woke up at 3:30am to get ready to leave there was a women sleeping on the couch in the main area. I'm not sure why she wasn't sleeping in a bed, but my friend who was staying in the male dorm mentioned that the owner was also sleeping there. I can only assume this was the owners wife sleeping on the couch. All around, okay place for a short layover when you just need a place to crash for the night but wouldn't recommend for any long-term stay beyond maybe 1-2 nights.

location，very close to airport

People here are very strange, at two o 'clock in the morning my door was opened (I locked it from the inside), and a woman came in, she came in and suddenly started to take my quilt, I said it was my bed, so she went to the bathroom to take a shower. I don't know who she was, but after taking a bath and leaving without accommodation, I was so upset that I didn't sleep all night. Feel very bad and unsafe