Collection O Kewal Palace Hyderabad Gate

staff

The rooms were properly cleaned, bathroom has necessary essentials and neat and clean. Staff was nice and always available to assist. Would recommend.

NA

Location

Room was not clean. No house cleaning on next day. Room was full of cigarette smoke during check in with poor ventilation. No drinking water was provided during stay.

Very pathetic experience. Room is very dirty. Bedding is dirty. I told the staff to change. They didn't respond property. Booking is with breakfast but they told it is not. Very bad

Nothing

Perfect location for the hotel, staff were always extremely helpful. Room was very nice and kept clean. Hotel stored luggage before and after check in/check out which was also very helpful. Would definitely stay here again and recommend to others.

NA

The staff is really friendly and charming. Rooms are comfortable and the prices are very reasonable

The flush was not working. And they said it was not repairable and would require using a bucket.

Overall, it is a very ideal location. Everything is very close within fewer minutes drive.. It is worth and good value for money

AC not working properly

There is not a single thing to like about that place

The place was pathetic in terms of the cleanliness, service, working amenities,staff. There was inpects and mouse roaming inside my room.even after complaining about it many times no resolution was provided.my whole money went in vain.very disappointed

Staff reception behaviour is not good

Staff behaviour