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9 / 10 Guest Rating

De Luma-Metropol

Metropol serviced apartment, Bukit Mertajam, my

De Luma-Metropol - main view

About the Property

Rooftop Pool and Fitness Centre
Enjoy stunning lake views while taking a refreshing dip in the rooftop pool, or stay active at the on-site fitness centre.

Outdoor Fireplace and Sun Terrace
Relax by the outdoor fireplace or soak up the sun on the terrace, perfect for unwinding after a day of exploring nearby attractions.

Family-Friendly Amenities
With a kids' pool, children's playground, and barbecue facilities, families can create unforgettable memories during their stay at De Luma-Metropol.

To experience luxury and convenience amidst scenic beauty, book your stay at De Luma-Metropol today.

Facilities & Amenities

Express check-in
Free wired internet
Playground on site
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Exercise/lap pool
Japanese garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional460 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the responsive hosts.

Categories

Cleanliness8.4
Service9.4
Location8.9
Room Quality8.3
Amenities9.4
Value for Money8.8
Food and Beverage9.4
Overall Experience9.4

Select topics to read reviews

N
Noor Jasmin HanimyMY
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"It’s uncomfortable & the feeling of unsafe due to Charlie"

5.0

1. Staff was responsive & prompt response 2. Guided given via PDF

1. The key code given to us sharp by 3pm. We dont have buffer to acknowledged the complicatence of finding the it. Only able to check in by 3.20pm. 2. The room was not properly clean - The toilet floor still wet the earlier we checked in. - The kitchen sink is not clean enuf 3. The cooking equipment not complete. - Cutleries not enuf for 5 pax. - No extra dustbin bag. - The cooking stove given both broke, we had to use microwave to even cook maggie. - Kitchen utensils not complete - even less 4. Many household items are damaged - Toilet bowl pipe leaking - Living hall bulbs gone 5. THERE WERE CHARLIE INSIDE THE HOUSE (this is not a house we booked but were told to move due to Bed Bugs in the house. Turnout, given house also have insect).

Helpful?
M
muhammadmyMY
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
I
IffahmyMY
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Great!"

10.0

We really enjoy the stay, the house is comfy and clean. Overall is greattt! Will definitely stay here again if we come to Penang. Thank youuu! 🤍✨✨✨✨

Helpful?
S
SIEW TINGmyMY
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"good & comfort stay."

9.0

furnished with water dispenser, washing machine, kitchenate, cooking wares.

Helpful?
S
SatardeDE
Verified booking
extended_group
Standard Room
Stayed in Jan 16, 2026

"Excellent"

8.0

Lage und Organisation der online Personal

Helpful?
L
LEE KHENGmyMY
Verified booking
family_with_children
Standard Room
Stayed in Jan 15, 2026

"Excellent"

8.0
Helpful?
E
EricmyMY
Verified booking
extended_group
Standard Room
Stayed in Jan 9, 2026

"Exceptional"

9.0

房子新 干净 舒服 价格适中。

Helpful?
T
ThilakawathimyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jan 9, 2026

"Excellent"

8.0

Bathroom need a bit attention.

Helpful?
A
Aniedan myMY
Verified booking
extended_group
Standard Room
Stayed in Jan 7, 2026

"Exceptional"

9.0
Helpful?
M
MuralymyMY
Verified booking
extended_group
Standard Room
Stayed in Jan 7, 2026

"Exceptional"

10.0

Nice house stay comfortable

Helpful?
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