The Heartland Business Hotel

Close to railway station and bus stand..and many restaurants near by

Paid for breakfast. When selected it mentioned continental plus local items..but there was only dosa available for breakfast..there was no sink to wash hand in the restaurant area. Not worth money

Ac didn't work

The room and bathroom was neat. No complaints at all. Location was excellent. Just walking distance to the railway station and bus stand. Also an auto stand is available throughout the night at the junction. There is also a decent bar next to the hotel in case you want a drink. It's called Thampur Bar.

The real problem was the staff and room service. I had to request a few times for even coffee to be served in the room. They also said food will not be available in the room or dining hall at lunch and dinner time. So I had to order from Swiggy! Also, the dining hall during breakfast was poor and isolated. I am guessing some renovation is going on, but Booking.com did not inform that to me before I booked the room. Food at the hotel was average quality. Was not hot, and was expensive. 4 sets of idlis / appams costed me 480 rupees! The staff also did not clean my room during the stay. They were not very approachable, and was poorly trained. Though they did have a smile on their face always. They need better training. Also, the door sensor was making a sound every time I opened the door. The alarm continues ringing unless I firmly push the door closed. Small things that make a big difference to the experience.

The room and location was comfortable.

The bathroom was dirty and poorly maintained with fungal growth.