Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
7.8 / 10 Guest Rating

Pamukkale Kaya Termal Otel

Atatürk Caddesi 20/4, Pamukkale, tr

Pamukkale Kaya Termal Otel - main view

About the Property

Luxurious Accommodation
Pamper yourself with 5-star comfort in our indoor pool, sauna, and hot tub.

Exciting Activities
Stay entertained with cycling, table tennis, darts, or relax at the garden terrace.

Culinary Delights
Indulge in Greek, Mediterranean, or Mexican cuisine at our on-site restaurant.

To experience luxury and relaxation in Pamukkale, book your stay at Pamukkale Kaya Thermal Spa Hotel now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good83 verified reviews
AI Summary

Guests highly rate the spacious room and frequently praise the good amenities.

Categories

Cleanliness6.1
Service8.1
Location8.6
Room Quality8.1
Amenities8.1
Value for Money8.6
Food and Beverage6.6
Overall Experience8.1

Select topics to read reviews

L
Lin-LinusUS
Verified booking
couple
Standard Room
Stayed in Mar 23, 2026

"Kaya Termal Otel"

9.0

We like the convenience of the spa, sauna, and pools in the main building. We enjoy the food but are surprised to see that cut up fruit is no longer provided. The rooms are very modern. We stay here every time we visit Pamukkale.

The only thing we didnt like from this visit was the smell of the shampoo and conditioner. It smelled like chemicals but we brought our own. It has only happened once throughout our many visits to this hotel.

Helpful?
A
altantrTR
Verified booking
extended_group
Standard Room
Stayed in Mar 20, 2026

"Exceptional"

9.0

Otel cok dogru yonetiliyor, gayet temiz ve konforlu. Mutfagi da gayet yeterli idi. Personel kalitesi gayet iyi idi

Bir tane daha termal havuzu olmali. Otel kalabalik oldugunda termal havuz dolu oluyor.

Helpful?
I
IlkerltLT
Verified booking
couple
Standard Room
Stayed in Feb 25, 2026

"From general perspective, our stay was really comfortable, clean and affordable."

10.0

It was very convenient to find it, and facilities were in place as mentioned in the description. Room was really comfortable and nice.

There were some constructions, which was kinda understandable. Other than that there was nothing we didn’t like specifically.

Helpful?
M
MaksimruRU
Verified booking
couple
Standard Room
Stayed in Jan 28, 2026

"Excellent"

8.0

Новый отель, просторные номера, наличие термального бассейна. Завтраки и ужины шведский стол.

Мы въехали в номер повышенной комфортности в двухэтажном корпусе, номер большой, с ванной с термальной водой прямо в номере на террасе, но номер оказался угловой, к одной из стен которого были смонтированы наружные блоки сплит систем. В результате в номере постоянно стоял гул, после двух бессонных ночей обратились к персоналу, и огромное спасибо что нас пересилили, хоть и в номер более дешевый но тихий в основном корпусе.

Helpful?
D
DENISEsgSG
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Horrible service. Room view was different from photo."

6.0

There’s natural thermal spring water available in the room hot tub and hotel spa. Rather good location, just 10 mins drive to Travertines.

Service was really bad!!! Receptionist provided very minimal support. We went down at night to ask for help as the hot tub water was not hot. She told us to dial 0 from room to contact technician. We were afraid communication would be a barrier, asked if she could help to call them, she said no. Insisted we go back to room to call. Wasted trip. Dialed 0, technician came, check the situation and explained it takes 5-10mins for hot water to come as it’s pumped from underground thermal spring water. This could’ve been added in the instruction sheet or at least staff should know this as a general Q&A. On second night, around 10pm, I was about to sleep but received multiple calls in the room. They told me to go down to reception as there was a “problem”. They insisted I GO DOWN to the reception. I was furious. I was already in pajamas, ready to sleep. No way would I go down to the reception as it’s quite a walk, unsheltered and outdoor to the lobby reception. Turns out it was because the same receptionist lady from day 1 did not take our credit card for deposit and payment, so they were afraid we would run away. Lastly, the photo did not match the room. I booked the room thinking I would get Mountain View with hot tub on terrace. In reality, it was facing opposite hotel building!! No privacy at all. Had to wear swimming suit in the “private” tub.

Helpful?
J
JelenaG74lvLV
Verified booking
family_with_children
Standard Room
Stayed in Nov 19, 2025

"Хороший отель, но требует другой стратегии управления"

7.0

Хороший просторный номер с двумя кроватями, все необходимое имеется - минибар (он же холодильник), телевизор, кондиционер, по бутылочке питьевой воды на человека в день, электрический чайник с заваркой и пакетиками растворимого кофе. Мы жили в основном корпусе на втором этаже, с балконом (на первом этаже только французский балкон). Рядом с отелем есть супермаркет, также останавливается маршрутка в Денизли по требованию (напротив, возле клиники). До рынка минут 6-8 идти, то парка с источниками (общественными) примерно 15-20 минут ходьбы. Большой и довольно глубокий подогреваемый бассейн в корпусе, нормального размера термальный бассейн на улице (выход от плавательного бассейна на -1 этаже), сауна, хамам. Хороший просторный ресторан, совмещенный с рецепшен. На ужин вода бесплатно. В ванной есть жидкое мыло, гель для душа, шампунь и кондиционер для волос в дозаторах.

Бассейн на улице не подогревается, внутренний грели слабо, а термальный часто был перегрет. Так что, если вы едете за водными процедурами, как мы, то может быть не очень комфортно. В ванной комнате душ отгорожен только узкой стеклянной перегородкой, нет никакого поддона - вода после приема душа по всему полу разлита. Дверь в ванную стелянная (матовая) и не закрывается плотно. То есть слышимость отменная, и все могут зайти в ванную в любой момент. Стена между ванной и комнатой тоже стеклянная, но там есть жалюзи изнутри ванной. Подушки очень высокие, далеко не всем будет удобно. Халаты максимально 2XL размер. Еда была очень однообразной, выбор небольшой, качество среднее.

Helpful?
O
OksanauaUA
Verified booking
family_with_children
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0
Helpful?
E
Eren
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Good"

6.0

Dört yıldızlı bir otelsin. Kahvaltıda süt içinde yüzen yumurta ile tavuk sosis ve salamına müşteriyi mecbur edecek kadar az mı kazanıyorsunuz? Güler yüzlü personelin hatrına verdik puanı.

Helpful?
K
Kim
Verified booking
family
Standard Room
Stayed in Sep 19, 2025

"Excellent"

8.0

Our first day there were no visible staff despite a cafe door being open, we brought our own coffee etc down to the pool and when we went inside the hotel to adk for ice we were told we couldn't bring our own drinks poolside. We pointed out that no one had even come outside. After that the attention was good. The deluxe rooms were fabulous although all the glass had fingerprints on. The breakfast was amazing, truly sensational. I did comment on the lack of shady parking and no electric car charging points, we had to go to another hotel to charge our car.

Helpful?
D
DanielatAT
Verified booking
couple
Standard Room
Stayed in Aug 25, 2025

"Good"

6.0
Helpful?