The Nine Mirissa

人员都很热情，晚上下大雨还是经理帮我们订的外卖

出门是小路，没有预期出行方便

Verbrachten eine wunderschöne Zeit in diesem Hotel, mit einer Top Lage in Mirissa. Das Personal war einfach nur super , sehr zuvorkommend und extrem bemüht jeden Wunsch zu erfüllen

Attentive staff, lovely facilities and great food.

N/A

La gentillesse et la disponibilité du personnel, la proximité de la plage

Rien, tout était parfait !

ארוחת בוקר מצויינת הזמנו גם ארוחת ערב שהיתה יוצאת מן הכלל תענוג !!! בריכה נקייה ונעימה צוות דואג ומקסים

הכל מושלם

The space, setting and design

Due to it being out of season it was a little quiet

We spent several nights at this hotel and had a somewhat mixed experience. On the positive side, the room was clean, comfortable, and generally pleasant to stay in. The shampoo provided had a truly lovely scent, which added a small touch of care to the otherwise basic amenities. The pool area was one of the highlights of our visit – well-maintained, peaceful, and a great place to relax.

Unfortunately, there were also quite a few issues that impacted our overall impression. There were days when towels and cushions hadn’t been laid out on the sun loungers, which made the pool area feel a bit unprepared. The fitness area by the pool, looked quite damp and uninviting, with a musty atmosphere and visible rust on some of the equipment – not something we felt encouraged to use. Although the hotel is listed as beachfront, it’s actually located about a 6–7-minute walk from the beach, which should be clearly communicated. Guests are expected to request meals a day in advance, but no one informed us of this, which caused some confusion. The property itself felt a bit worn in places, and reaching our room involved climbing many stairs – not ideal if you have mobility concerns. The manager’s behavior made us uncomfortable at times; he commented on my mood asking my boyfriend when we walked past him "madam is upset ?" and walked around barefoot in stained clothes, which didn’t convey a very professional image. Despite informing him that I’m vegetarian, I was still served sausages for breakfast, and when I reminded him, his response was simply that it wasn't a problem - I could just give them to my boyfriend. Not exactly the level of consideration one expects. Breakfast couldn’t be customized, and there were no power adapters in the room. Finally, when we arranged transport to Colombo through the hotel, the car was surprisingly basic considering the very high price we paid. All in all, while there were definitely aspects of our stay that we appreciated, the experience as a whole did not quite live up to the standard – or the price – of a 5-star hotel.