Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
7.6 / 10 Guest Rating

Hotel Las Arenas

Javier Rojo Gomez, Puerto Morelos, QROO, 77580, Puerto Morelos, MX

Hotel Las Arenas - main view

About the Property

Luxurious Amenities: Pamper yourself with onsite massages and unwind by the outdoor pool for a truly relaxing stay.

Modern Comforts: Stay connected with complimentary wireless internet access in all 30 guestrooms, while enjoying daily housekeeping services.

Prime Location: Explore nearby attractions such as Ojo de Agua Beach and Arrecife de Puerto Morelos National Park, just a short distance away from Hotel Las Arenas.

Experience luxury and convenience at Hotel Las Arenas in Puerto Morelos. Book now for an unforgettable getaway!

Facilities & Amenities

Free WiFi
24-hour front desk
Wheelchair accessible
Change of towels (on request)
Change of bed sheets (on request)
Accessible shuttle
No accessible shuttle

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.6
Very Good20 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

D
Diane
Verified booking
Standard Room
Stayed in Apr 13, 2025

"Great time! "

10.0

Great stay! Staff are wonderful. Nice ocean view. Comfy bed, fridge , safe, etc. nice pool. Location is perfect! Close to everything. Would stay again.

Helpful?
G
Glen
Verified booking
family_with_children
Standard Room
Stayed in Mar 9, 2025

"Good"

6.0

Our stay was good. The hotel is older but was ok. First room the sliding access door couldn’t lock so we changed rooms. Second room no wifi and no tv lol but I was in Mexico so that’s ok. Pool was decent. Location is perfect close to restaurants and the store and the beach. Would I stay again I’m not sure. Mattresses were old spring type, One was saggy. Ac worked. Bring raid or off to prevent bugs from coming in under the doors. 6.5 out of 10.

Helpful?
L
Lynne
Verified booking
friends
Standard Room
Stayed in Feb 6, 2025

"Good"

6.0

The staff were amazing, friendly, meet with every request immediately, very fun. Would give them a big 5 star rating The hotel its self needs to do some serious maintaince. Our room was filled with water after a big rain...we hsd to move rooms. Thr hot water was hit s miss all month, the A/c had to be repaired various times, outside sign was very faded,difficult for taxis to see it.

Helpful?
C
Christine
Verified booking
Standard Room
Stayed in Jan 23, 2025

"Un peu déçu de notre chambre. "

6.0

L'hôtel a besoin d'un bon rafraîchissement. L'accueil très chaleureux.

Helpful?
M
marsha
Verified booking
family
Standard Room
Stayed in Jan 10, 2025

"Exceptional"

10.0

This hotel is a great budget option. We stayed here for just one night when we arrived in Cancun. The staff was friendly when checking us in, the room and hotel area is clean but it is a budget motel so it is a basic room and linens reflect that. The location is in great proximity to everything, including the beach and restaurants. There is on-site parking as well. Pool looked really inviting and clean but we did not use it. Our biggest complaint was the music from a nearby venue was so loud it woke me up at midnight and I had trouble falling back to sleep. It's a great value for the price we paid, just make sure to bring earplugs even if you are a heavy sleeper.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 6, 2025

"Good"

6.0

The location of this hotel is excellent. The beach is just a few steps behind the hotel, downtown location means easy access to restaurants & shopping, and there is a small pool and dive shop on site. However, the bar across street that played loud music until after midnight several nights during our stay, and neither the TV nor the room safe worked. Staff were nice and rooms kept very clean.

Helpful?
T
Todd
Verified booking
partner
Standard Room
Stayed in Jan 2, 2025

"Good"

4.0

Not clean, very little water pressure and not hot water at all, the room smelt like mildew. The person who was working the front desk was not help at all, wouldn’t even help get a taxi when we had all our suitcases, he just walked away. I would not stay here again.

Helpful?
D
Daiane Cristina
Verified booking
Standard Room
Stayed in Jan 2, 2025

"Excellent"

8.0

El hotel es sencillo pero esta bien ubicado. Necesita de algunos reparos, principalmente en la zona externa. Los funcionarios son muy amables y siempre prontos a colaborar. El problema es una casa de shows cerca del hotel, que toca musica altísima hasta la madrugada (un dia llego hasta las 4am), pero, para mi vale la pena por la proximidad a la playa.

Helpful?
M
Maria Guadalupe
Verified booking
Standard Room
Stayed in Dec 31, 2024

"Good"

2.0

Es el peor hotel al que hemos ido en Puerto Morelos, no contaba con agua caliente, toallas rotas, no contaba con fundas limpias para las almohadas y mucho que desear con la limpieza de la habitación, además no fui informada de que no había televisión ya no digamos una pantalla plana, nunca volveremos a esa porquería

Helpful?
J
Jan
Verified booking
Standard Room
Stayed in Dec 21, 2024

"Nergånget i förhållande till priset"

6.0

Trevlig och hjälpsam personal men hotellet är väldigt slitet och nergånget. Verkar inte ha underhållits dom sista 7-8 åren. Finns Micro, kylskåp och tv på rummet. Hade önskat en vattenkokare. Ostädad gemensamhetsutrymme, poolen ostädad. 1 min gångavstånd till stranden och restauranggata. Skulle inte bo där igen.

Helpful?
1
2