Nine Pines Motel

The location

We planned to grill but all the grills were dirty

Location and cleanliness

There was no soap at the bathroom sink. I had to use the soap in the shower. Also, I would highly suggest having a nightstand on each side of the bed. I had to put my water and my phone on the floor.

Very quiet and nicely kept

TV was too small

Very clean. Nice staff. I'll stay again

That it had a fridge and microwave, didn't use the microwave, but at least it was there.

Had asked for extra blankets so kid could be on the floor, an air mattress thing was also offered, but was not brought to room. Maybe I should have went n got it.

Arrived on site at 7:55pm to check in (I had already reserved and payed) and the office was closed. There was no information or instructions in the emails. We had to pay for another hotel. The next day I returned to get my refund. Staff attempted to blame booking.com, stating “I emailed booking.com and gave them your room number and how to get in”. Booking was supposed to send this message to me. I showed her my emails with no such message. She then checked on her end and realized she hadn’t sent it. She did not apologize but stated the money would be refunded in a few days. She did not seem to care at all for the inconvenience to me.

The closeness by the bars we lime to go

When I got there there wasn't anyone in the office and I had called ahead to make sure we were waiting for awhile. And our room wasn't as clean as it was other times we stayed