The Oliver Hotel

The location. The one staff member we briefly met was friendly.

No staff on site. Check-in took approx an hour despite there being no other guests at reception. During our four-night stay, the room was not cleaned once, even after multiple requests made via WhatsApp and phone calls to the number provided at reception. While fresh towels were eventually delivered, having to repeatedly follow up for basic housekeeping is unacceptable, especially for a hotel marketed as “luxury.” Additionally, the room did not match the photos shown online. Although it was still reasonably nice, given the price and level of service, better value can be found elsewhere, such as an Airbnb.

Quick check in - we arrived earlier and were allowed to check in earlier as the room was ready. Big room. Good quality shampoo and conditioner. Location!

There is nobody at the front desk - you have to call or message in whatsapp when you need anything. No breakfast is offered but that's not a big deal as there are awesome places to eat steps from the hotel. e.g. Tostado.

Not once was the room cleaned or fresh towels or linens provided. Also AC was high and could not regulate and tv did not work.

Room was comfortable and spacious. A microwave would be a nice addition.

You need yo have staff on the front desk in intervals to deal with issues as they arise.

Location was about a mile from the cobblestone street area, walkable if you are a walker, inexpensive Uber if not

Housekeeping was non existent for me, even after I requested

No one in reception most of the time. They never came into my room while I was there for four days. When I arrived 10.30pm there was a note to ring a number. I didn’t have wifi or anyway to make a call. I needed a taxi on checkout to get to the Grand Princess cruise ship. So I headed off walking with my luggage which could have been a disaster.

Good location

The floor was not 100% clean

Location