River side rooms

Room was nice size, shower brilliant, bed really comfy had really good night sleep, lady who done check in was lovely and friendly. Dogs very welcome.

Outside of property is awful. Inside ( hallways) and outside needs revamp. Would put people off. Room 2 has fire escape stairs directly outside window, which people use, no idea why but meant had to keep curtains closed and their steps were VERY noisy.

The bed was very comfortable & room clean.

The stairs

We weren't informed there was a live band performing until 1.20am which was loud even in our room. When other guests returned to the hotel they were moving noisily between rooms, banging doors and chatting loudly until 4am.

Staff were very pleasant on being informed that we would arrive later than planned. There was a fan in case we needed it.

The return key box could have been more obvious. We didn't spot it. No staff around when we left around 8am.