Ella Road, Ella, lk
Tranquil Retreat in Ella
Concierge Services: Enjoy personalized assistance for a memorable stay.
Diverse Dining Options: Indulge in American, Chinese, or British cuisine at our on-site restaurant.
Scenic Terrace: Relax and unwind while taking in breathtaking views at Ella Rock Heaven.
Book now for an unforgettable experience at Ella Rock Heaven, where comfort and convenience meet serenity.
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Guests highly rate the stunning views and frequently praise the friendly staff.
PKThe location was just 200 meters from the main Ella street. Breakfast quantity wad fabulous and the staff was very accommodating to requests. The view from the room and the restaurant balcony was amazingly beautiful
The path to the hotel involves a significant number of stairs. so it may not be suitable for guests with mobility issues or anyone who has difficulty climbing stairs
NL
BDThe staffs are very nice and helpful.
The location is very convenient and close to the city. However, the entrance road is not in great condition, and there was often an unpleasant smell around the property, possibly from a nearby drain. We stayed for two nights, but the room was not cleaned on the second day. There is also no dedicated parking available. Overall, it was an okay stay, and a few improvements in these areas would make the experience much better.
DETolles Hotel, super dinner und schöner Pool mit Blick ins Tal auf den Fluss.
NZThe breakfast and the views
nothing
NOVeldig hyggelig personalet. Var også med på matlagings kurs på hotellet som var en flott opplevelse. Veldig bra beliggenhet i forhold til byen.
BDNot good for elderly due to location
SA
LKI love on the room view and room facilities. breakfast also superb. host is super helpful.
there is stair has to go for hotel from main road sometimes its hard to take that path in night time. door locks are bit old. tea coffee machines or minibar not in the room.
NLNiks
Ik begrijp niet waarom deze accommodatie zo hoog scoort. Bij aankomst werd mij verteld dat ik alleen contant kon betalen. Dat was geen probleem, maar achteraf zag ik op Booking.com dat mijn verblijf als geannuleerd/no-show was geregistreerd, waardoor ik mogelijk opnieuw moet betalen. Daarnaast hebben mijn man en ik de hele nacht niet geslapen door ernstige jeuk. Mijn man zat de volgende ochtend onder de rode bultjes, wat sterk wijst op bedwantsen. Er was niemand bij de receptie aanwezig om dit te melden of om schone lakens te vragen. Als klap op de vuurpijl was er alleen ijskoud water in de douche. Ik schrijf niet graag negatieve reviews, maar als er geprobeerd wordt mij dubbel te laten betalen, dan vind ik dat toekomstige gasten de waarheid mogen weten.
