Luana Waikiki by Tropical Escapes Realty

Prime location for Hapalua 1/2 marathon. Good location to get to tours, restaurants and shopping. Would have preferred microwave instead of convection oven. Fridge freezer badly needed defrosting but was otherwise ok.

I have hesitated before writing this review so as to cool down. The room was terrible! The room was old tired and dirty. Now .. let me clarify something, we were placed by Expedia in a room which was let as an apartment to a 3rd party company, the actual hotel rooms may be ok, I don’t really know. This was explained to us when we arrived. Due to this arrangement we were not welcome at the hotel’s meet and greet reception. Any issues had to be taken up with the 3rd party and the room was not serviced at all. It was not cleaned, I wiped tissue paper on the bathroom floor and it came away black. The bathroom was decrepit, terrible. The communications with Tropical (the agent) were terrible, firstly we arrived a day late due to flight cancellation, we messaged and got no reply. Secondly we complained about the room and asked for it to be cleaned (also some power outlets didn’t work) they eventually replied saying they were trying to source a cleaner! .. it never happened. Frankly we should have left but we didn’t want to lose our money and other hotels at short notice were silly prices. Frankly it’s really beneath Expedia to sell such a room, their reputation have taken a huge dip with me. I expect a refund and will be pursuing this. My advice would be don’t book this hotel via Tropical, as I said earlier actually hotel bookings may be better but come to think of it the corridor carpets didn’t look like they had been cleaned or even vacuumed in decades. Be warned.

The room was old but the interior was very nice. This location was also convenient. But We got a partial ocean view room, there was construction going on the next building and we couldn't go out to the lanai. The view was bad and the noise was loud. And unfortunately there were small bugs in the bathroom on the last two days.

great experience

Ok place to stay. Def not luxe. People there were nice but room hadn’t been cleaned well before our arrival. Got cleaned 3 days later… No food, but sometimes (weak) coffee in lobby.

Didn’t like that there was no dining option in hotel. You would walk to nearby businesses for food.

Wonderful stay, enjoyed having a microwave and refridgerator. Everything was neat and clean. Beds were comfortable. Bathtub a little dated but fully functional. Convenient location

This Hotel is in an excellent location. It is surrounded by Ainahau Triangle Tree-lined Park that has a sprawling lawn that provides a view from the Luana Hotel to the beach and ocean. Location could not be better in Wikiki. There are tons of restaurants that are within walking distance from the hotel and groceries are found in nearby ABC and 7/11s.Search around for the big ABC store that is on Ala Moana Blvd. and you will be in for a big treat! Hotel was great view great location great, the only drawback was the cleanliness of this AirB&B. We had to mop the floor and do some dusting before we were confortable for our first night. Message owner before your stay and ask to have the room cleaned before your stay. Otherwise all is good with this place.

Good walking distance to the beach and shopping

The pillows and sheets were dirty with stains of some kind