Carta Hotel Kyoto Bettei

地點很好，走路5分鐘就能到地鐵站，附近也有超市跟便利商店，浴室比預期的大，有乾濕分離，很讚，1樓還有飲水機可使用， 很方便

房間偏小，飯店提供我們1樓的房間，完全沒有採光和通風，窗戶打開直接是隔壁的牆壁

房間很大，水壓超強

沒有製冰塊機，離地鐵有點距離，冰箱太小，附近有兩家錢湯可以選擇

飯店距離烏丸御池站很近，走路約6分鐘就到，搭地下鐵烏丸線或東西線都方便，房間不貴且大，且很乾凈，住起來非常舒服

Location was terrific

Nothing

nos gusto mucho, ibamos de paso pero nos habriamos que dado sin problema en este hotel para el resto de la estancia.

Location was pretty close from metro station and also a very big market where you can spend a full day especially if it rains. On the day we left, receptionist was very helpful when left calling us a taxi and being sure. Hotel is clean and it has a nice entrance lobby.

- Big negative is your hyper-linked address directly from Booking, it didn't took us to your hotel but to other hotel, 1.3 km from your hotel and we had to walk with two heavy luggage once more arriving pretty tired to your hotel. That was very unfortunate and unacceptable, for such a simple mistake to fix (either by the hotel or Booking web itself). For all tourists going to this hotel, please use their address you find on google search, not on the hyper-linked address available on Booking for this hotel. - Once arrived to the hotel, obviously I said hello and commented that address in Booking is not correct which was normal considering that is not acceptable for any tourist either having heavy luggage or not. Receptionist acted like she didn't even heard me, although we are only us and her. - Bed mattrass are very very hard. It is very hard to sleep on it. I understand that in Japan (a country that I really love) people might use harder mattress to sleep, but for a client at the hotel this shall be optional as long as we, as tourists, pay for comfortable sleeping conditions. If it would be free, I would understand, otherwise I don't . Not at all.