The Mirador

The staffs are very nice especially the security guy AKILESH PANDEY. I would recommend this guy to be working in the hotel serving the clients like a bell boy or similar. He is very welcoming and makes sure every time he sees clients, checking if we need any help and is always smiling and ready to do things to make the client stay enjoyable. The reception guys were very helpful too, the people in the restaurant for food, very nice. Amazing people I must say.

However, the hotel must definitely do a renovation. The hotel is old and must re do the rooms and the bathrooms must be like the modern shower bathroom and remove the tubs which people don't use anymore.

I didnt had the breakfast at the hotel..so no comment, location was excellent as it was closest to my place of work

location, food.

check in guy was not that welcoming, overall was good.

Nothing

We went there and was informed that we cannot stay at this property as we don’t have any prove for our engagement and they need marriage certificate which was fine but the property asks for advance payment which we already did. They asked us to cancel our booking and we did cancel. As we canceled the app showed that the hotel has to agree to waive off our cancellation charges and we will get our refund amount after that . I confirmed with the hotel they said they will definitely waive off the cancellation amount on the same day and then booking.com will refund us our money back in 7 days. It’s already been 7 days and there’s no update about the refund. I always book hotel every month through booking.com and this is really very disappointing. Please look into it and get me my refund as soon as possible.

Staff the most. They were very hospitable, polite, helpful, friendly. Rooms were cleaned and taken care of everyday. New Water bottles supplied everyday. Food good quality. Breakfast- enough variety.

Bathrooms were very clean, towels clean but the basins need renovation.