Hidden Treehouse Tulum Eco-Hotel

Nothing.

DO NOT BOOK THIS ACCOMODATION! We arrived with a group of six people and had reserved three rooms. Upon arrival there was a terrible smell that spread to all rooms. The rooms were FULL of mosquitoes. Spending the night in this tree house was NOT an option. The rooms were damp, clammy and the temperature was unbearable. Despite our complaints, there was no room for a refund or any form of compensation. We immediately left for another hotel.

Unique experience

Pay for parking

Staff, cleanliness, decoration, location

They turn off the AC at 6am and it's still very hot and the fun it's not enough. They turn the AC on at 8pm and during the day it's also very hot

I loved everything!! Stuff was awesome! 🙏😊

I loved everything about this amazing property!

The hotel is very nice, we liked the design, the staff was very wallcoming and helpfull.

The location was terrible, in a crowded and crowded area. There was a feeling of suffocation and a stuffy, unventilated smell in the hotel and in the inner courtyard of the hotel. There was terrible noise until 2 am from clubs adjacent to the hotel. 

Location

Everything was bad except the location was good. Worst that Ac didn’t work in my room and the guy who was working there took one hour to trying to fix it and I was so tired and they don’t speak English and he doesn’t understand that I need to sleep and it was too hot. They tried to convince me that it’s working but the air will be colder soon and it took more than one hour and in the ending I slept in so hot room. I had one night more to staying I canceled it . Because everything was horrible there

The rooms were clean

The music is SUPER loud, worse than described in the description, there is no safety deposit box in some rooms, the “garden” is a dirt patch, the aircon works from 8PM-4AM.

Such a nice place. Great location, centered in the middle of everything. Staff was friendly. We loved the jungle feel.