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8.3 / 10 Guest Rating

Hotel Costa Azul

Avenida Insurgentes 170 Sahop, Chetumal, mx

Hotel Costa Azul - main view

About the Property

Convenient Location
Hotel Costa Azul, nestled in Chetumal, Quintana Roo, is just a stone's throw away from Dos Mulas Beach, offering a perfect blend of tranquility and adventure.

Comfortable Accommodation
Relax in our air-conditioned rooms equipped with a private bathroom, a seating area, and a flat-screen TV with cable channels, ensuring a cozy stay for all guests.

Exceptional Service
Our attentive staff at Hotel Costa Azul is dedicated to providing top-notch service, offering assistance and guidance at the reception to make your stay memorable.

Ready to experience the charm of Chetumal? Book your stay at Hotel Costa Azul now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent147 verified reviews
AI Summary

Guests highly rate the clean and comfortable rooms and frequently praise the friendly and responsive service.

Categories

Cleanliness8.0
Service8.6
Location8.4
Room Quality8.2
Amenities8.2
Value for Money8.5
Food and Beverage8.0
Overall Experience8.6

Select topics to read reviews

C
Chanclitas14mxMX
Verified booking
family_with_children
Standard Room
Stayed in Feb 24, 2026

"Exceptional"

10.0

La excelente atención de todo el personal que ahí labora

Nada que reprochar

Helpful?
M
MurillomxMX
Verified booking
family_with_children
Standard Room
Stayed in Feb 14, 2026

"Excellent"

8.0
Helpful?
靜美twTW
Verified booking
couple
Standard Room
Stayed in Feb 11, 2026

"Exceptional"

9.0

Is clean and safe

No

Helpful?
M
MonikadeDE
Verified booking
family_with_children
Standard Room
Stayed in Feb 11, 2026

"Excellent"

8.0

Es war sehr sauber. Das Bett war bequem und das Personal hilfsbereit.

Helpful?
R
RalfdeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jan 27, 2026

"Excellent"

8.0
Helpful?
F
Franco VizarroesES
Verified booking
solo_traveller
Standard Room
Stayed in Jan 26, 2026

"Very Good"

7.0
Helpful?
Y
YessicamxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jan 23, 2026

"Sábanas sucias."

2.0

El personal fue rápido para solucionar el problema y envían la factura con rapidez.

Me iba a hospedar dos noches, al final solo fueron 4 horas. Llegué muy tarde y lo único que quería era dormir, mi sorpresa fue que al abrir las sábanas estaban sucias y había pelos pequeños en distintas partes, fue muy desagradable. La persona que atendía apenas y nos hizo el check in, me quejé hasta la mañana siguiente para pedir la devolución del dinero y resolvieron rápido, dijeron que eran manchas en la sábana que ya no se quitaban, pero no era así, estoy segura que si tallaba eso con jabón, se quitaban, les enseñé fotos. Me ofrecieron la devolución del dinero y listo, pero jamás volvería.

Helpful?
J
JorgemxMX
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Excellent"

8.0
Helpful?
R
RodolfoesES
Verified booking
family_with_children
Standard Room
Stayed in Jan 12, 2026

"Very Good"

7.0

Tranquilo, limpio y correcta atención.

La ubicación

Helpful?
H
HernandezmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jan 9, 2026

"Exceptional"

10.0

Todo estuvo súper bien... Muy recomendable 😉 el hotel y el personal.

N/a

Helpful?