Hotel Villa Morra Suites

Location and breakfast were very good. I would have coffee ready for self serve versus having to wait a waiter bring it to you.

Two nights in a row the air conditioning wasn't working in the early morning hours.

The service was above and beyond. For example, I called room service, but got no answer. So, I called the front desk to see what was up and within 2 minutes there was a knock on my door. The front desk clerk and the maitre d both showed up and took my order personally. Now that is the definition of service.

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The staff was incredibly friendly and helpful! My family had one of those trips where small things go wrong that can be very stressful, but the staff was so kind. Our car battery died but they went out of their way to help jump the car, and they made sure my son retrieved his favorite pillow (which he had forgotten). The campus is beautiful too! It was a real surprise. It felt like a hidden garden paradise, but we could walk only 3 blocks to Mcal Lopez shopping! The suites are very spacious and comfortable too, a much better option than a traditional hotel room. The pool is much larger than most in Asuncion and very clean.

It exceeded expectations for the price.

Staff members were all very friendly. Mariluz was exceptionally helpful for all questions regarding what to do and where to go. She was also patient in receiving the payment details. The hotel had a warm atmosphere and was surrounded by abundant foliage to give the impression of being in a jungle. I will hope to return soon...many thanks

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