Hawthorn Extended Stay by Wyndham Kingman

The staff was very helpful as I needed to sort out some confusion after I had mistakenly reserved the wrong date. Location was convenient, just off the highway. Breakfast was good, but nothing special. The facilities were clean, and I appreciated having a work-out area. The bed was great. The room was spacious.

The pillows were big and hard, and not very comfortable. I was annoyed by the paid wifi, but since we were there for less than 12 hours, I just used my own data and forgot about using wifi.

Großes modernes Zimmer, Tisch mit 2 Stühlen und ein Sofa, viele Haken. Kleine Küchenzeile mit großem Kühlschrank. Fenster ist nicht zu öffnen. Dadurch innen leise, außen laut.

In der Bildbeschreibung gab es ein Zimmer mit Parkett. Die buchten wir. Außerdem fragten wir ausdrücklich nach Parkett anstelle von Teppich. Was bekamen wir – im sonst leeren Hotel: Einen riesigen Teppich. Es gibt nur Lichtschalter für den Eingangsbereich sowie das Badezimmer, welches sehr gut ausgeleuchtet war. Ansonsten nur Licht von einer Stehlampe sowie zwei Nachttischlampen. Da mussten wir uns erst mal mit Taschenlampe vortasten. Auch die Küchenzeile ist schlecht ausgeleuchtet. WIFI Anmeldung kostete 5$, war komplex und wurde wegen irgendetwas schlussendlich verweigert. Der Perlator am Waschbecken hat eine viel zu feine (oder verstopfte?) Düsen, so dass es ziemlich spritzt.

The location is new. It was clean. Decent breakfast. Most of the front desk staff were kind and helpful. This was our second visit to the property in approximately 4 weeks. We had 1 room the first time, 2 rooms for the second trip. We didn't know how long we were going to need to be there. Again, thankful for the understanding of much of the staff.

The property doesn't have the ability to make adjustments to reservations made through 3rd party apps (Booking.com). Booking.com doesn't have the correct contact information for this location so it was very frustrating to make needed changes. Their "suite" rooms are not a "suite" as advertised. Typically, in my travels, a suite has a separate living and sleeping area and a 1/2 bath in the living area. There was nowhere to put our clothes in our original "suite" in our Wyndham room. We were there for an extended stay and had a lot of clothes with us. We had to work through changing rooms (to a different part of the property- Hawthorn) with the front desk and booking.com. The location is actually 2 separate hotels (Hawthorn and Wyndham). Thank goodness the hotel staff were understanding of our needs and were of great help during this very difficult time for our family. A little variation of breakfast would be great. Maybe biscuits and gravy? There were 2 people that worked the kitchen. Each on different days. One of them was VERY efficient and kept the kitchen/ food area stocked. The other person- not so much. She always seemed to wait until items were gone before replenishing (eggs, hot coffee, sausage, waffle batter, etc.). People often were waiting for items when this person was running breakfast. Overall we did like the property and we would stay there again.

Hôtel très propre et moderne, grande chambre.

Emplacement un peu isolé.