AK Serviced Apartments Blue House

The location was good for the gig we went to see at Blackweir Fields. Other than that - absolutely nothing.

Getting into the property was hard work. The key wasn’t where it was supposed to be so was really frustrating. Outside the block of the apartments, there are literally hundreds of cigarette butts on the floor and loads of fly-tipped furniture. When we eventually got in there was a significant amount of broken glass in the hallway and blood on the walls (communal area). Inside the apartment the floors had not been hoovered very well, and there was a dirty, half full cup by the side of one of the beds. There was no toilet roll in one bathroom and a 3/4 used roll in the other bathroom. There was no bin bag in the bin and no sign of any bags. No sign of washing up liquid or tea towels. No hand towels in any of the toilets and no hand wash in one of them. No mugs and very minimal amount of plates/bowls. The upstairs smoke alarm had been removed and was in a kitchen drawer. Dead batteries in the TV remote. The whole place stunk of weed. The owner apologised profusely and agreed a £100 refund. Almost a month later and still no sign of a refund (“cash flow issues”). Avoid this place at all costs.

Nothing. Avoid. Absolutely disgraceful. Place stank of weed.

The outside was a disgrace. Littered with hundreds of cigarettes butts. Inside the place stank of weed. One of our party was asthmatic so had real issues with the smell. The facilities were basic at best. Only 1 mug between 6 people is just not good enough. Complained to owner and no action taken. Empty promises of a part refund came to nothing which I shall be taking up with customer services.

Convenient location, had everything we needed. Staff extremely friendly and helpful

Could have been a bit cleaner (but wasn‘t bad). Was a bit short of cups, mugs etc for a big group.

There were no towels. Shouldn't advertise a bath without hot water. Shower "triton" water on command, just a trickle came out of the leaking shower head and temp. It fluctuated between red hot and cold all the time. One of the bed mattresses the coils were sticking through. No bedside lamps. There is no towel rail in the second toilet downstairs. Kitchen hardly any cookware, not replenished at all. Stovetop disgusting. Woke up with neighbours at 5 am banging around, you could hear the TV and music. Location in a not so nice part of the city. Outside hundreds of cigarette butt's just outside the front door and window. The owner obviously did a quick remodel to make money, but honestly, it should have been only £50 per night, not £147. The host tried but needs a reset if they want a good review.

Location

Facilities, one of the room has no curtains, the room heater(electric) was not working and it was fallen apart

Very good value for money. Plenty of room, beds comfortable. Good working TV.

We had no toilet paper, teatowels, oven mits were left wet in the washing machine, mouldy bread left in the cupboard. Need some towels, only one small towel per room. Pullout sofa bed isn't a pullout- just a sofa.