Cozy Coastal Retreat in Blackpool

Good value for money clean and tidy good for families good WIFI warm and clean.

Good location.

Advertised as 2 bedrooms which it is not. Dangerous, dirty and to top it off, disgusting customer service who refused a refund when Booking.com sent them all the evidence. Door was off hinges, not only dangerous but defeated the object of getting an apartment so we could watch TV whilst my toddler slept next door as door was ridiculously noisy. Another persons hairs in shower, toddler put chocolate that had been left in a drawer in his mouth, cleaning products (including bleach) just left on the bathroom floor. Uncomfortable bed, noisy and creaked with every single movement so horrendous nights sleep.

Terrible customer service. Was given the wrong key code number for the key safe. The key opened the door to the wrong property. When I texted the host for help they didn't respond for 2 hours. I had travelled 4 hours and by this time it was going dark. I. was also travelling with a young child and needed to get alternative accommodation. I reported this to this host and received no response.

Property was clean and tidy inside and close to most of the amenities Car parking nearby

Was only 1 double bed in one bedroom and a sofa bed in the living area not 2 beds in 2 bedrooms. Description and pictures on Booking.com could do with being more accurate