Purple Serenity at Brooklyn125

There was nothing to like. I was not checked in and received no service after paying. They only took my money.

I paid for a service and received nothing. When I asked for my money back, they refused to refund me. This has been a very upsetting experience. I feel completely taken advantage of. Be cautious before sending them any payment.

It terrible

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The host’s proficiency in Russian obscenities was impressive — unfortunately, that was the only thing that left any impression.

Everything. This booking was made for my elderly mother. I had confirmed in advance that two guests were allowed for an extra fee, and I was ready to pay. Instead, the host refused entry, ignored calls and messages, and treated my mother with zero respect. She even stated in writing that we “should never come to this address” and claimed “the address may change” — a shocking level of instability and misinformation. She accused us of behaving “like animals in a zoo” — my elderly mother was alone and simply trying to check in. The host didn’t answer multiple calls because she said she was at a “rally.” No service was provided, yet she refused to refund a single dollar. The experience was humiliating, disrespectful, and distressing. She showed no basic decency toward regular people just trying to stay in a paid room. The entire vacation was ruined.