S Marco Apartments Full apartment

Der Eigentümer legt wert auf noble Möbel, welche typisch für den italienischen Stil sind.

The apartment has almost everything you need. It’s located close to Mestre Station, making it easy to travel to and from the ancient city by train or bus. We really loved how the the place looks like. The apartment also has air conditioning, which is a great relief after a hot day outside. Towels and toiletries (shower gel, hand soap, etc.) were provided free of charge, and there’s even a washing machine with some detergent available, but no dryer.

The owner was friendly when giving us the keys, but had serious timing issues. We informed them of our arrival time, yet they still showed up late. They said we could leave our luggage in the apartment until 10 PM after check-out, but later asked us to move it ASAP (messaging and calling begging us) to the luggage room while we were out, saying new guests were coming and we had to be there at a set time. When we arrived, the cleaner was still cleaning and no new guests were there. The owner could’ve just told us to use the luggage room from the start, as the cleaner had access and was there when we checked out. We had to end our visit to the ancient city early. The owner wasn't apologetic at all.

Location was perfect, close to the bus stop, the railway station and the Interspar supermarket. In the apartment there was everything you need for a one-week sightseeing tour.

The apartment is on the third floor and there is no lift, but we didn't have any problem with it.

The host was very kind and offered all the informations I asked.

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This is a perfect location.

Nothing bad to say

The apartment was very clean. Location was a good base for visiting Venice. It was about a 15 minute drive to decent parking (go early!). The host was accommodating of our almost-late arrival and helped carry our luggage upstairs.

After letting us in to the apartment, the host said he would send a receipt - and he did. It was received at the email we provided. However, he also said that he would send 4 QR codes that are required of tourists who wish to visit the city. These were not received to that same email (yes, spam was checked). He claimed both to have sent them and also claimed that they could only be provided the day of booking; which is it? Why would he have sent them if they could not be used? We clearly were not interested in going to the island of Venice after 10 pm, which is when he promised to send QR codes. Why not just say, "Sorry ladies. Those codes won't be good after today." Not sure what gain there would be to scam us out of our codes, but that is sure what seemed like happened here. Have him show you the button to open the gate before he leaves!