The Yen Residences Danang

STAFF HELPFULL LOVELY BIG ROOM SUITE WITH SOFA .

Pool was not clean mould fungi my brother got ear infection most unpleasant

牆角全螞蟻 抓兩天也抓不完 冰箱不冷

honestly, there’s nothing good there

on the first night, i noticed the bedsheets were dirty. i didn’t want to bother anyone late at night, so i ended up sleeping on the couch in the room. the next morning, i told the staff that the sheets needed to be changed and then left the hotel. when i came back in the evening, i found that the new sheets were even dirtier 😀 when i reported it to the reception, they told me it was normal, even though there were blood stains on the sheets. since i had already paid in advance, i had no choice but to get clean sheets myself and use them. later, because i only had two days left before my flight, i checked Booking.com to extend my stay for two more nights. but the moment i asked about it, the price on Booking suddenly changed 😀 terrible place. don’t be fooled by the name. the street it’s located on is not somewhere i would recommend staying with your family either.

The apartment was spacious, perfectly clean, and located very close to the sea. The buildung has rooftop pool. It offers great value for money. Highly recommended!

J'ai passé une semaine dans cet hôtel et j'ai adoré ! La chambre était spacieuse, le lit était très confortable. Le personnel de l'établissement est très accueillant. La piscine en rooftop est un plus. L'hôtel est bien situé puisqu'on est sur la plage en 3 minutes, et il y a beaucoup de cafés autour. Je reviendrai si j'en ai l'occasion !

Spacious room.

Do not believe the pictures. We did not have a good experience staying here. Staff were unpleasant, not willing to compromise/ support issues with our room. Upon arrival in our room - the walls were covered in condensation, the bathroom was dirty, the floors were not clean and full of hair. We asked for our room to be cleaned again - the lady did a quick mop over of the floor and refused to clean the bathroom. The area/street is very noisy and unsafe. Loud music until late. When it came to our second day, we asked for clean towels and more toilet paper. This took over an hour to arrive. They provided a half-roll of toilet paper and when asked for more, they said “no just one”. Very unhelpful. High infestation of plaster bagworms (bugs) - be careful of your toothbrush/toothpaste or having any food in the room.