Sunshine Home Porta Nuova

L’appartement est bien agencé. Les lits sont confortables. Accueil agréable.

Rien n’a signaler.

Nice clean and very comfortable apartment. Spacious and positioned just a 10-15 minute walk from the arena/ centre. An excellent place to base your stay in Verona.

Nothing.

Fine

Slightly more kitchen supplies( eg: tea towels, no ice, no tea/coffee/etc…. Usually left over from the night before!

La ubicación excelente a 10 minutos de la estación de tren y 10 minutos de La Arena

Grand appartement 10 minutes des arènes Parking

Les chaises très inconfortables

Sehr zentral sehr sauber alles da was man braucht und sehr ruhig hat alles prima geklappt

Location, kitchen, elevator, large bedrooms, very responsive property manager.

We did not have complete control of the thermostat. It was controlled remotely by owner. We had to make a few phone calls to get temperature turned down because it was too warm.

10 minute walk to the railway station.

Once payment had been debited to our account some days prior tour stay, we received the regulations of the house. Rather draconian and off-putting. A lot of stress was placed on the extra costs one may incur for things such as not sorting the household rubbish correctly. There was also an unexpected damage bond of Euro150 that had not been advised before, that had to be paid on arrival. The request for personal details and copies of documents came only shortly prior to our arrival. Although copies of passports were requested, it transpired that they were in fact not necessary. The agent who met us was impatient and gave the impression of not wanting to spend any more time than absolutely necessary. Little apparent understanding of the fact that tourists use various forms of public transport and delays are unavoidable. No instructions on operating the washing machine and incorrect suggestions only subsequently provided on request. The property appears to be managed by a large commercial outfit. All in all we found the approach unwelcoming.

Great location, the apartment itself is quite beatiful. Franscesca was nice and helpful during the stay.

Check in and checkout was a major hassle and pain to deal with, they need to improve these processes. Lots of fine print in the house rules. Not worth it for a short stay. Also they take a deposit from you which they are quite slow to return. The noise levels at night are quite bad as the walls seem to be paper thin.