Pinzolo Ski Lodge Retreat

Spacious and bright and modern! Great location near the centre of town!

The check-in was abysmal. The woman, Allesia, never sent us the access details prior to our arrival, and when we tried to contact her over a number of hours, she didn't bother to answer her phone! We lost our entire first day of our stay as we didn't get into the apartment until 7pm and that was only thanks to a kind local man who made some calls for us, and tracked down the owner! We were absolutely exhausted at that stage and had to cancel meeting up with our friends that evening! We were paying almost €1000 for 4 nights and would have expected more professional treatment and not excuses like her phone wasn't working and "we all make mistakes!"

First of all, the town is very cozy and small, with everything within walking distance. The ski bus stop is just a 2-minute walk from the accommodation, and the store is also nearby. The apartment is on the second floor, but there is an elevator, which makes it easy to get up even in ski gear. I want to mention that we really liked the bed—we slept very well. The Wi-Fi is good. The host Allesia is very responsive and helped us with everything we needed.

There were a couple of minor inconveniences—we couldn’t find a cutting board. After skiing, we wanted to dry our clothes, but there was no drying rack, so it took a long time to dry on the radiators that heat the apartment. There was also no washing machine. Overall, we had an amazing time! Thank you!

Newly renovated, clean and large flat right in the city center. 8 minutes by foot from ski gondola. Shop is also 2min by foot. Great restaurants in the neighbourhood as well. Host is very nice and comunicative

We were missing salt and pepper and some wooden/plastic spatulas(in order not to scratch teflon pans). Matrasses could be a little bit firmer. Apart from that, everything was perfect.

Excellent location. Clean and modern apartment.

A few small additions would take the apartment to a 10 out of 10 ie. only 1 (used) dishcloth was supplied. It would be great to have had some spare ones provided. Also the kitchen could be better equipped eg. small things like a chopping board and potato peeler would have been helpful and even some dishwashing liquid would help. All beds only had 1 pillow - an option for additional pillows would have been nice. These are small improvements that could be made but all in all the apartment is lovely and well worth the cost

Cleanliness and comfort

Coffee machine would be appreciated and few toilet paper rolls

Spacious apartment with very good location close to Pinzolo restaurants and shops. Ski lift within walking distance.

No free car park in close proximity. If lucky, possible to find a parking place at the street next to the apartment.