Pazuri kendwa Beach Hotel

Nothing

They double booked my room. Cancelled on me on the morning of my arrival on WhatsApp and refused to refund me. They did the same with my friend’s bookings. booking.com customer care is shit in Tanzania. No one responds . No help is given. Don’t book with booking.com because if you have an issue with your booking you are screwed.

Pokud nehledáte luxus, pak za cenu okolo 35 USD za dvě osoby na pokoji je to velmi přiměřené. Ano, je to hotel, který má to nejlepší za sebou, služby jsou také skromné, ale jak jsem psal, odpovídá to ceně. Dostali jsme upgrade pokoje na ten s výhledem na moře. K moři velmi blízko. Nevýhodou jsou rybářské lodě, ale zase nakouknete do života místních rybářů. A na lehátku před hotelem máte opravdu klid.

Just the beach area

Poor management Poor customer service Horrible beddings Poor security Use of horrible language to customers

This place is quiet good for the price, spacious clean room with working fan, AC, Hot Water. Manager was efficient in answering questions and clearing concerns we had from seeing bad ratings prior. Hanifa the staff really helped alot. The Place is super close to the beach and other restaurants.

The Inhouse Restaurant Chef was mostly not available though that was not much of an issue with accessibility to the nearby restaurants.

Property was convenient to the most important part of the area. Accessible

Located at a spot that felt unsafe. It was a very dark area so many people who are not staying there could just walk very close the property as it is not gated and no security. The power cuts were a serious turn off especially because the property does not have backup so we were inconvenienced because when there’s no power there’s no water.

Nothing

Even though we have a confirmed booking, and we had already paid for the stay, when we arrived there, we were told they were fully booked, and we need to look for something else. We have to request them to look for another place for us, and to at least offer us a coffee, while we were waiting. When we were able to speak to the manager, he didn't apologise. Still waiting for booking.com to refund the money.

Everything, the best place to. Stay.

The rooms was clean but smells like mould

Setting is on the Beach but the property is tired and run down. No maintenance and the restaurant and bar is poor. Washing is being done on the sides of the rooms and everything is hanged on the railings. Receptionist is also very strange and not if much help.