The Imperial Poonam Hotel

Awesomeness experience and staff is really good will recommend

It's really good but need to check bed sheets. Our ones got some sort of oil spill. Otherwise it's excellent.

Location

Location middle of phagwaral

The food was the only good aspect of the hotel. It was reasonble and the restaurant staff provided a good service.

We had no hot water for first 3 days!! After checking in we left our bags in the room. On return to the room somebody had used the room leaving a dirty nappy with other rubbish including food remnants, clothes packaging, dirtied sheets and toilet was used. The staff couldn't explain how people entered and used a supposedly locked room. Fortunately, our bags were not stolen. On our final day the toilet wouldn't flush!

It was in the right place

No Hot water for 5 days was told it we’ll take 2 day

Terrace

Everything was okay

Very good location.. room.neat and clean.. very good staff.. breakfast was very delicious 😋 😍 👌

Staff was pleasant, especially at the front desk . The Manager and the staff of the hotel are very good . The food was also good with good quantity too and value for money.

The Parking is very less though they have valet service so i did not have a problem for parking my vehicle . The security security Guard outside in the parking was very shabby and rude he hardly looked like a guard . He hardly looked like a guard he spoilt the grandeur of the hotel.