Lisha Garden Resort

The only things I liked and that closely matched the pictures online were the garden and the swimming pool.

The overall ambience of the place was quite disappointing. It's very rundown and not maintained properly. Breakfast was nothing close to 5-star quality, and the bar was poorly managed and stocked.

The employee's where very kind and helpful

We found 2 cockroaches and alot of different bugs in our room . The pool was not very clean and my girlfriend hurt her leg when she fell through a rotten board next to the pool while she was walking. I don't know why this is a 5 star hotel Its a 2/3 star at best

The view of the landscape and the hospitality of the staff.

Nice pool looks grand from outside.

shower didn’t work properly. rooms were dusty. really hard to communicate with anyone as no one spoke English. restaurant took 1.20 to tell us they didn’t have what we ordered. Nice place but wasn’t worth the £ they was asking you can get just as nice closer to town and for less £.

nice sunset pool

fridge not working and smell bad, not refill of breakfast buffet

The view from the pool, that's it (the pool itself is filled with bugs and the jacuzzi seats also need a scrub)

Rooms are disgusting, we stayed in the VIP A building. The shower had obviously not been scrubbed in a very long time. The floor mat outside the bathroom covered in black mold and had not been shaken out in who knows how long. King bed, one of the hardest and most uncomfortable in all of SE Asia. We anticipated a room with a view and balcony, no views from A buildings and our 'balcony' turned out to be communal space that the other tourist treated as their own party space until 2am, leaving their garbage everywhere for us to discover in the morning. Used the gym one day, beware the blue foam floor is rotting and your clothes and shoes will be covered in blue dust which requires scrubbing to be removed. The chinese tourists groups are in constant rotation here. They have total disrespect for the property and other guests which seems to have reflected onto management over time. This property has so much potential, such a same it is not properly taken care of.

The size of room is acceptable

Cleanliness is very poor, smell while sleeping as well as dust on shelves and bedding sheet. The staff doesn't seem to be helpful especially when contacting early to book train tickets. Emails being sent so many times and the last reply mail said 'acknowledge and prepare' which should mean this is handled. Unfortunately when checking in and asked for tickets, nothing booked and this made the travelling plan changed due to the train tickets being booked.