Hotel Livbox at Supernova

Nothing to be liked

Every thing

The staff was helpful but were initially unaware of our booking when we reached there. The room has some good features and the balcony had a good view.

There were 3 approvals needed before entering the premises. The entry area was decent and we'll maintained. The way to the room wasn't the best. There was only one elevator working and it took a while. The entrance to the floor was dirty and dingy. The room itself was dirty. We only were given one towel and the bathroom was very dirty. It had no exhaust system so the floor remained wet once used, the smell was very bad as well. The balcony area once again was filthy and had open pipes.

THE WORST EXPERIENCE I HAVE EVER HAD WITH MR. ANSHU AND HIS STAFF

EVERYTHING NO HOUSEKEEPING INCLUDING BEDSHEETS, CLEANING OF ROOM, WASHROOM CLEANING NO COMPLIMENTARY WATER BOTTLES NO FOOD AND MAINLY THE RESPONSE OF THE STAFF WAS VERY VERY VERY POOR. I DON'T KNOW HOW YOU GUYS ARE RUNNING THE HOTEL WITH THAT STAFF. THEY ARE NOT BOTHERED ABOUT ANYTHING, IF YOU ARE DOING ANYTHING YOU HAVE TO PUT YOUR EFFORTS TO DO IT OTHERWISE, PLEASE LEAVE THE JOB.

I did not like anything. This is not a hotel. It more like airB&B. My friends booked through airB&B for almost half the price.

I had to change the room they provided to me twice. The first room they gave me was not cleaned. There were cigarette snubs and ashes everywhere and towels on the floor. There was an open duct next to the main door. The second room i received also had an open duct above next to the door. After about 15 minutes i checked into the room the power went off and there was water pouring from the ceiling of the washroom. The common areas of the hotel was also very dirty. There were tobacco spit marks in the corners. One of my friend could not reach her room which was at the 26th floor as the elevators were not working. She had to wait in the lobby for more than a hour at 11.00 pm at night which is not very safe. All together the our experience was really bad. I would not suggest this hotel to anyone. I did not expect this from Booking.com. I would recommend Booking.com to takeout the listing of this hotel from their website.