Airport Green View Hotel Katunayake

The room was quite dark, and although two towels were provided, both were torn and in poor condition. I was also disappointed to find gecko droppings on the bed, which I unfortunately sat on before noticing them. This raised concerns about the cleanliness of the room. The Wi-Fi connection was poor, and I had to rely on my own mobile data for internet access. While I understand that the room is offered at a budget-friendly price, it is disappointing when facilities advertised on Booking.com are either unavailable or do not meet expectations. I also ordered chicken fried rice, but no drinking water was provided with the meal. I had to walk to the office to request water separately. On a positive note, the manager was helpful, friendly, and willing to assist whenever needed. However, another staff member, who appeared to be the chef, came across as unfriendly and unapproachable during my stay. Overall, there are some areas that would benefit from improvement, particularly cleanliness, room maintenance, Wi-Fi reliability, and consistency in customer service.

On the plus side: I was given a gas stove to cook and dishes.

on the downside: the air conditioner drips water directly onto the bed, the faucet in the washbasin also leaked onto the shower floor, and the crazy receptionist brought tea in the morning whenever she wanted, despite the fact that I asked her at 9 a.m.

Everything

All good and perfect

Le personnel etait inexistant , il fallait quémander le papier toilette Il est indiqué que l on peut manger mais le cuisinier absent , pour le premier soir nous n avions rien à manger…et le petit déjeuner compris dans le prix une grosse blague..rien n etait prevu Le gérant est parti en catastrophe acheter du pain de mie et des oeufs …pour le prix comparé aux hotels où nous avons séjourné c’est honteux La piscine pas nettoyée et les abords non entretenus.. À notre arrivée on nous a demandé de payer en espèces car le personnel attendait son salaire