Villa Sari Bumi Menjangan

Having a private hot spring spa in the bathroom was great. The staff was really warm and friendly, and they prepared a birthday cake for my daughter's 14th birthday. It was a real cringe moment for her when they sang the famous song, but still much appreciated.

No vegetarian, American or Continental breakfast available as had been advertised on booking.com, only Indonesian nasi goreng or mie goreng. This was the reason we booked this accommodation, as we were tired of Indonesian food. The property management was only reachable by phone and explained that this is a new property and staff can only cook local food. When we explained that the breakfast options are advertised in two different locations on the property's booking.com listing, they called the booking.com rep. This lady explained that it was "an error". She rectified the mistake immediately online, but we had paid in advance and could not cancel our booking without losing our full payment. We feel cheated by booking.com. I was told that the property is only 6 months old, but some small things have already fallen into disrepair, like the window blinds and most importantly the door locks. There was no way to lock both the front door and the room doors of the villa, and staff kept coming in unannounced. They were very friendly, but lacked the english language skills to understand our repeated requests for more privacy.

Peaceful place with nice facilities such as wonderful japanese toilet n natural hot spring water.. the villa construction is well built.. super like it..

Good design, value for money

Need to improve wifi stability

The staff are amazing. The villa was spotless and breakfast was delivered daily. The hot springs was an added bonus.

Everything was great, the staff were very attentive, kind and welcoming. The nice villa has two large bedrooms and two very large bathrooms, as well as a dining room and private pool. Optimal comfort, close to the boat departure point for Menjangan. Quite place.

Maybe a microwave in the villa would be handy (with a baby we need to heat the meals) Be careful if you have young kids with the pools (no fence)

Modern. Clean. Private swimming pool. Very dedicated staff, for only a few villas. English fluency. Excellent breakfast.

Difficult check-in, in the middle of the night, because of a wrong direction given by the hotel. But it worked out in the end. Over-priced car transfer offered by the hotel, to our next destination.