Family appartment Palmeraie Gate with pool

Très bon établissement je vous le conseille et très sérieux

We waited outside the property for 40 minutes for someone to arrive with the key.

I was promised that the apartment owner would arrange a taxi to pick us up from the Marrakech airport for an extra fee of 125 DH. However, our family of four, including two children, arrived and waited outside the airport for about an hour, but no one showed up to pick us up. We did not receive any notification or update. Ultimately, we had to arrange our own taxi to get to the property. This experience was very unprofessional and unreliable. We stayed at this property for 8 days, and unfortunately, the experience was absolutely disgusting. The pictures on Booking.com are outdated and do not accurately reflect the current state of the property. Out of the 6 dining chairs, 5 were broken. Both toilets were not cleaned properly, had a terrible smell, and flooded every time we took a shower. There were not enough toilet rolls; we only had one for each toilet, so we ended up buying more ourselves. The worst issue was with the bedding. It smelled like it had been used and not properly washed, and it was so dirty and old that we couldn't sleep on the first night after a long, tiring day and a 4-hour flight. I had to message the property owner to request new bedding, and they arrived 1-2 hours late, almost at 2 AM, with another set that I can confidently say wasn’t new either—it felt like they provided us with what they used at their own house. Overall, our experience was absolutely horrible, and our trip was ruined entirely because of this apartment and the smell coming from the toilet. The host’s response was unbelievably careless. I would advise avoiding this property at all costs.

Located in a quiet area. Has a secured underground parking. Nice big place.

The location might not be great for everybody.

Tout, immeuble calme propre sécurisé avec la sécurité et femme de ménage toute la journée . Piscine propre etc

Rien . Tout était parfait

Beds, pool, balcony

Some broken stuff like chairs and many doors, the keys jammed everytime to open the front door and the toilet door knob is broken.