Hidden Valley Mountain and Wavepool Resort

The free breakfast was decent. There were plenty of pools to have fun in. Kids definitely loved the whole place.

The room we stayed in was not cleaned thoroughly. There were black ants crawling on the walls as well as some mold. Water was always murky even after letting it run for a while or whether or not it rained the day/night prior. The little kids weren't counted in the free breakfast they offered, as if kids don't eat at all so I had to pay for additional plates.

Food and staff

The rooms, aircon is not functioning properly, the water is muddy, the toilet is not in good condition, the room it self is old

Hidden Valley Mountain 🏔️ resort: ) 🏔️No wifi as advertised there is. Non of them working. 🏔️Ants were everywhere in each rooms we visited as we were looking for heater showers that was actually working. 🏔️Most of the heaters showers were not functioning , we had to move rooms ro rooms to finds a working heater shower. 🏔️no coffee ☕️ compliments Especially at top rooms only Aircondition they have. 🏔️waters are all yellow color. 🏔️Hidden Valley Mountain resort is COOPERATION. Own by community. Its hard to file complain. 🏔️we booked there in Hidden Valley mountain resort for 3 nights and it was a nightmare stay .its not worth for your money. its only okay for overnight just to use the swimming pools but this stay we didn’t be able to use the swimming pool. Second day of stay, we have breakfast reservations at 7 am. 7:06 passed the cafeteria still closed. I have to flagged the gardeners asking them when the cafeteria is open we have reservations at 7 am. The gardener went to the kitchen to checked and came back and told us , they were no foods being cook because the chef cook called in sick . And they have to call someone to cook for us 😳 There’s NO cellphone 📱 signal as well. I felt being trapped in that resort. We can’t communicate to anyone , we have to drive farther to get cellular signal . We will never visit again this resorts again.

food is good.

prefer not to stay just go to wavepool instead for a swim.

toilet needs cleaning attention.

The location,staff and food

Nil