Cozy Studios and Apartments at Maurer Residence Brasov

Плюсы этой квартиры:месторасположение,частное парковочное место,бесконтактный заезд,возможна оплата наличными или картой

Немного смущало отсутствие отзывов при брони,но все же нормальный рейтинг.Квартира была не такой,как на фото,но по наполнению была такой же.В квартире присутствует запах сигарет,хотя при бронировании было указано,что курение запрещено.Так же на кухне не хватало принадлежностей:чашек,стаканов,моющего для посуды.Есть кофемашина,но никаких капсул не было.Чистота мебели оставляет желать лучшего.Для троих человек ,указанных в брони,было всего 2 подушки.

Conditiile

-

Sadly we did not get to experience the property. After receiving confirmation for our booking we made our way to the property. Shortly before arrival we received a call to tell us there had been some technical glitch and the property was not available anymore. We were sent photos of a different property and agreed to go there. After a short while, just as we were approaching the second property, we received another call to say that the second property we had booked was no longer available. The lady from the customer services was offering us something a lot more expensive. We were told that the they are encountering this kind of issue quite often because of their system but that they are always trying their best to help their clients. Should you wish to risk being the one refused, as it happened to us on the same day a few times, we wish you luck. Sadly I will not trust them again nor do I recommend them.

I never got to experience the property because of the unreliable customer service.