City SuperHost- Stunning Central Apartment

The property was not properly prepared for our arrival. We registered the correct no of occupants but there was not enough no towels. There was no foot rug towel for shower when requested at first they did not want to provide -- i mentioned if we slip coming out of the bathtub will they be answerable? Also the beddings for the sofa bed was not properly prepared. The utensils in the drawer were likewise incomplete only to find it on the 2nd night still left inside the dishwasher probably left by the previous guests. Rented so many apartments in the past, the least they can do is have the correct no of towels, blanket, bedding needs for the registered no of guests. The location tho near commercial seems sketchy area. Would not recommend to families.

Flat really nice and great location, entrance door to building was fine but had a few issues with the door due to flat battery that was rectified first morning, Quiet with windows shut and cosy, good facilities, bed really comfy. Nice tele for the lad to watch and layout of bedrooms upstairs with bathroom and en suite was a great for us.

street building entrance in a little derelict street and some unsavory people hanging around the street, wasn't a problem for me and my 6ft son.....

The property was in a good location

Our stay was for 3 days reported the kettle broken 1st day - was assured would be replaced next day itwas not - chased and assured an update - no update and no kettle! If we knew they were not going to deal would have been cheaper for us to purchase a kettle instead we had to purchase from outside at considerable expense!

It was decorated really nicely, had everything we needed and was in a good location.

Limited cutlery

Cleaning staff were very helpful and friendly. They were quick to provide a travel cot when we found one was not available. They were also flexible to accomodate our needs. We appreciate that she was not made aware of our arrival to drop bags off and she provided excellent service to work around us.

Management appeared to know very little about their own apartment. They failed to tell cleaning staff that we were arriving after 12pm to drop bags off. They also failed to report to the staff that we requested a cot. A cot was then delivered to the apartment but no child's bedding was provided. The listing on booking.com failed to mention that the apartment was located on the 3rd floor with steep, narrow stairs and no lift access. This made travelling with a pram very difficult. Additionally, the listing claimed that a microwave was available in the property. We were not able to find one. This was a necessity for us as we had baby bottles that required sterilising. The location in the city centre was nice but it was very uncomfortable leaving the apartment. The apartment is situated on a back alley and we were regularly greeted with the smell of weed and urine and the sight of rats. We are very disappointed as we chose this apartment to provide the flexibility to travel with an infant and the amenities that we depended on were not available.

Lovely apartment, clean and spacious. Good location

Not really a dislike but don’t be put off by the street it’s on. I was a bit apprehensive walking down it. I wondered if I’d made a mistake. Once inside though realised there is nothing to worry about

Size of rooms very good. Beds and Sofa Bed, very comfortable. Felt very secure once inside. Shower very good.

Beautiful and very well organised trip