Heaven Inn Munnar

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There was a cockroach in the room. It stuck to the bottom of the bed. They booked us for another day and did not refund the amount even on repeated asks to do the same. We ended up paying for another extra day without actually living at the property.

Lovely setting Nice spacious room with balcony Staff very friendly and attentive Food was very good

Need transport as hotel is not near the town

It's a wonderful place to relax with your family, offering excellent value. The children thoroughly enjoyed themselves, and the staff were incredibly helpful.

The hospitality and the ambience. They made our honeymoon memorable.

The rooms were very comfortable.

Pool needs improvement.

Clean

Breakfast needs improvement

Nothing much

Staff is unprofessional, rooms are stinky, property has no network coverage, wifi inside the room fluctuated so much that we couldn’t talk to anyone. Location is quite secluded and breakfast was average.