BON Hotel Octagon

It was my first time in Nigeria and Africa. So I was concerned with all that was being said in the news. When I got to the BON it was the safest place, the security inside and outside the hotel. Next its the ambiance the smiling welcoming faces. The seamlessness of checking in. The rooms were spacious and clean. I stayed for 13 days. It was the best. The management was outstanding. Any concerns was addressed immediately and delt with. The breakfast buffet was included. I sat down and the the service and the food excellent. Please everyone should do the spa ORKIN amazing. I returned home and I am still feeling the benefits.

L'espace de travail dans la chambre était comfortable et bien.

The staffs were friendly and helpful

The reception and the management lack of hospitality, as well as efficiency and reactivity solve small problems such as : No towels or soap in the room, no remote control for the tv, cold cooked dishes at the restaurant, extremely high prices for a dish of simple plane pasta (30000 NGN) while the complete buffet is at 21000. Of course I refused and somehow the price went down to 18000!!!!!

The room was large and relatively clean. However, no soap or towels in the bath room. Very bad internet connexion with frequent interuptions. Non functional remote control for the TV (no batteries) and very bad reception of the TV. The room safe box was out of order (again no batteries). The reception team, with very few exceptions, and the management were neither friendly nor effecient).

This is one of the best hotels in Abuja. I love their staff; they are welcoming and friendly. Lovely gym, serene environment, nice buffet, etc. I didn't enjoy the internet. It was crappy and I had to use mine throughout my stay. Complimentaries like toothbrush should be kept in rooms for travelers who didn't come with theirs.