Vasia Royal Hotel

Staff is very friendly. Lady who cleaned our room was so nice and helpful.

Please remove orange juice from breakfast menu as they don’t look like freshly squeezed.

Tout était parfait. De l’accueil ouvert 24/24 au service d’étages ,rien ne peut être à redire. La vue côté mer est un plus et les chambres sont spacieuses et très bien aménagées. Le personnel est souriant et aux "petits soins" tout en étant professionnel avec la clientèle.

המיקום, האווירה.

ארוחת הבוקר, חסרה טיפוח ומראה מזמין

La posizione (vicino ad Heraklion e a diverse attrazioni come l'acquario, le spiagge, ecc.), comodo soprattutto se si arriva la sera tardi in aeroporto. La colazione, la vista dalla stanza. La spiaggia era raggiungibile a piedi o in auto.

Per salire ai piani superiori c'era un solo ascensore e a volte bisognava attendere. A colazione il cappuccino era considerato un extra. Lo spazio per parcheggiare auto non era tantissimo e ci è capitato una volta di non riuscire a parcheggiare all'interno.

Struttura moderna, personale gentilissimo!!

Sul servizio a buffet della cena si potrebbe fare meglio!

The room looked more like a hospital ward than a 4-star hotel. The TV was placed awkwardly on the side wall to the left of the bed, not in front of it, and couldn’t be rotated. It was impossible to watch it comfortably while lying down — I honestly don’t understand why it was even there. Breakfast was quite basic and didn’t match 4-star expectations. Coffee was only available for an extra charge, which was disappointing. Also, on the balcony, the drying rack for towels and wet clothes was broken and unusable. Overall, the stay felt more like a 2–3 star experience.