Oakwood Residence Naylor Road Pune

Two separate ACs for the outer room and inner bedroom was a great convenience to monitor the cooling. Room service was prompt both for food and mechanical issues Cleanliness was good Bed mattress was firm although a little high

Breakfast had variety but taste and arrangements were average. Bathroom was small with an even smaller shower cabin. And the shower panel was poorly maintained with water pouring from shower and tap simultaneously Furnishings like sofa cover were not of good quality compared to the room rate. Furniture was wooden and we'll polished but too heavy for the space size

Location Facilities Restaurant

Room on 1st floor with balcony, the balcony was facing the parking lot of another building, people could literally look inside our room, it was also on the side of the properties parking so drivers could look into our balcony at all times. The front door of the room was above the reception/ front desk, continuous noise and disturbances

Excellent and spacious rooms and very friendly Staff. it was a pleasant surprise that almost full breakfast was ready at 6 in the morning.

Spacious, quiet, small playground for kids, and games room. Restaurant manager was very kind and helpful.

Swimming pool was not available (appeared to be open but the water was cold and not cleaned). We had a suite which was spacious but lacking in supplies (sufficient cutlery and crockery, cleaning supplies, etc) to be really helpful. Check in staff slow to arrange second key. Also we had requested a crib weeks before our stay, which was confirmed, but it wasn’t there when we checked in and we had to ask them a couple of tines before it was supplied.

Everything was perfect ! The hotel is located in a quiet road.

We are from Australia, it was amazing, the breakfast buffet was a good mix of Western and Indian, staff bent over backwards to help and make us feel welcome, the pool is great for a swim and to lie around in.

IT WAS GOOD QUALITY

THE FRONT DESK STAFF COULD BE MORE POLITE AND HELPFUL