EBS London Stay

The lady who manages the property was lovely! The kitchen facilities were nice, and always mostly tidy (some people clearly not able to read the clearly posted signs!) The games room is a lovely touch.and provides good entertainment! Very very quiet area and close to nearby shops and only a short walk to nearest market and shops at Lewisham.

CSI todo

Él internet

everything was clean, the kitchen was equipped, the dining space was big, there was a nice garden, shops and restaurants are 2 minutes away

the bedroom and bathroom spaces were quite tight and the entrance system is a bit unpractical - otherwise it was all good

Tudo

Hiç bir şeyimi beğenecek durumda değil

Tesis aylıkçılar kalıyor her tarafı sahiplenmisler çantanı koyacak yer yok kilitli dolap alanı yok hasta kutu kutu ilaç kullanan insanlar ile bir yerde kalıyorsun horlayan öksüren

No thing

On Friday 26/09/2025, at approximately 11:00 pm, I personally dropped Dr. Osama Osman at EBS London Stay. To our shock, there was no reception, no staff, and no responsible person present to receive him. Instead, the door was opened by a clearly intoxicated young man who casually pointed us to where the room key had been left. Upon entering the premises, the situation worsened. The room itself carried a horrendous stench, was unclean, and was surrounded by individuals reeking of alcohol. The entire environment was unsafe, unsettling, and completely inappropriate for any guest—let alone a doctor who had just endured a long journey and was expecting basic hospitality. Even more concerning, Dr. Osman was travelling with expensive professional equipment, and it was immediately clear that leaving it in such an environment posed a serious risk of theft. The presence of intoxicated strangers in the building made the situation not only unacceptable but outright dangerous. It was absolutely impossible for Dr. Osman to remain in such disgraceful conditions. With no alternative provided, we were forced—at our own expense—to secure another hotel nearby at that late hour. This ordeal caused not only inconvenience but also great distress and humiliation. I cannot overstate my disappointment. What was advertised as accommodation turned out to be a dangerous and uninhabitable environment, utterly unfit for any guest. I therefore demand an immediate full refund for this booking, without delay. Anything less would be unacceptable given the circumstances. To whom it may concern, On Friday 26/09/2025 around 11:00 pm, we dropped Mr. Osama Osman at EBS London Stay. On arrival, there was no reception or any staff member to check him in. At the door, we were met by a drunk young man who opened the door and showed us where the room key was. When we checked the room, it had a very bad smell, was not clean, and was full of people with a strong alcohol smell all over.