Townhouse Mandarmani Beach Formerly Tropicana Beach Resort

Location is excellent

The kitchen was very very very dirty .

Location, Rooms and Staff are very pleasant

Very much understaffed and lack of continuity for fluent services

Commitment for 2 bed,given 1 bed,all night no AC working,full night wondering from room to room then 5 am get the and staff knock door at 9 am to vacant..we complain to hotel management they offer 250 Rs discount as compansation to us..its like all bills what we are paying is nothing infront of 250 Ruppes..even i decided not to use booking.com in feture for any booking in anywhere.manager says talk to they who booked not to us .you people take much comission to shettel all this. Food:7 star quality and price 5star..we ordered food on 9.00pm and get 1.30 am at midnight after calling several time. I think bengal tourisim department must aknolowgment them for their serviece in all over the westbengal. When i ask for my another bed,they advice me to sleep at floor with a chatai.Delux room with exyra large faculity.. Lastly it conclude that Booking.com awere. Thank you.

We had an amazing stay. The food exceeded our expectation especially the tandoor pamphlet. The swimming pool was a highlight, clean and inviting, and we love that it was open late. The deluxe room was cosy and will furnished and we appreciated the prompt service.

Nothing g

Nothing

Location

The blankets didnot have blanket covers which i felt was unhygenic and have mentioned the same to the hotel.