STW self catering

did not have breakfast

bedding expected white bedding

I NEVER CHECKED IN BECAUSE ITS NOT WHAT WAS PROMISED VIA THE PHOTOS..THERE ARE NO PRIVACY, KITHCHEN NO NOTHING, NO TV. WE WERE EXPECTED TO SHARE THE HOUSE WITH THE FAMILY. HOW? THEN THEY TELL YOU ITS NON REFUNDABLE A WHOLE R850 DOWN THE DRAIN...I WANT MY MONEY BACK IMMEDIATELY.. I WOULD NEVER EVER USE BOOKING.COM AGAIN NOR RECOMMEND

Location

People that do the check-in are rude and unprofessional, didnt know about the booking and insisted on documentation for the person who didnt arrive yet. It was extremely cold and there was only a cheap low budget comforter on the bed, we had to get blankets from someone else in town.

It was a place to sleep for a night, in a full town ahead of the West Coast Marathon.

Owner's family had arrived, house was full and noisy. Was 'upgraded' to the 'flat', a renovated garage. Fridge didn't work.

My room was upgraded. Really appreciated that.

I wasn't aware of the fact that the double room is in a private house. It doesn't say that anywhere.

l'hôte est vraiment très gentil serviable, toujours prêt à aider

sommeil très léger attention aux aboiements de chiens.

Hi did not sleep at the place we where at the address you gave me but no one answer the door bell or answer the phone call