Hotel angels paradise Ezzah haveli

The bed was comfortable and the room relatively clean. Hot shower even at night. Breakfast included for very convenient price. The staff was very helpful and kind. They addressed all our needs and concerns. We were a bit sick and they even let us use an electric heater to feel a bit warmer at night. I would recommend for the special attention of the owner.

Thing we liked less, that could be improved: - the door that gives to the balcony has loose sills and lets in a lot of cold air (a problem only if you go there in winter) - no hair dryer in the property (but we compensated with electric heater) - some weird guests making noise in the common areas (at some point they even banged on our door at night), which is not really the owner’s fault but still was unpleasant

Location is good.

Hot water / geyser to be provided

The hotel is conveniently located not far from the train station. Those with difficulties walking up and down the staircase will find its swanky elevator handy. An ultra simple breakfast (2 pieces of toast, a wedge of butter, some jam, and masala chai) comes with the accommodation booking, but I guess one has to somehow notify reception before breakfast can be brought down to the room. The crisp white sheets and pillowcases are very clean, making up for the multitude of dirt marks and stains on the walls.

- The staff on shift at the time of my check-in seemed to prefer watching clips on his phone and appeared to be totally disinterested in the job. - I was initially told by this staff member to turn the hot water tap to the left and leave it run for 5 - 10 minutes before the hot water came up. I wasted my time waiting for it before another staff member (I think he was the night manager)9 later advised that due to the lack of sunlight, there would be no hot water. The night manager lent me a little burner to heat the water up in a bucket. It would be good if staff could just be honest/frank and provide guests with correct information about the state of the accommodation. - The towel provided was more like a tablecloth!

Feel like home. Owner is helping to support if facing any issues on the outside as well.