Charming on the Lake Apartment DesenzanoLoft Official Partner Homes & Villas by Marriott Bonvoy

It is a fantastic location across from the beach and on the promenade. It is minutes from the main town. A perfect location really. The air conditioning was exceptionally good. Silvia was a fantastic host who answered multiple questions over the stay including recommendations. She was lovely.

No instructions of how to use the washing machine and it had a very small capacity

We enjoyed the stay, it exceeded our expectations. The apartment was clean, very comfortable, perfect for a family. It was a nice location and everything was nearby, and most of all Emanuelle was the best host ever in my experience with booking. We came earlier than we said but he came immediately, explained everything, welcomed us with wine and snakes, and whenever we needed something he responded within minutes, he even arranged to change the coffee mashine within few hours since it was not working well. Definitely would recommend, especially if you are going with multiple people

Excellent location and parking adjacent to the property with an entrance gate

There was a huge amount of mosquitoes in the kitchen, which made us almost not be in it, and leave the door closed all the time. The sink in one of the showers is old from the 70s, the faucet in the kitchen sink and in the shower is very old, the apartment has the option of being excellent, but the mosquitoes ruined our experience and it's a shame, I read the reviews before we arrived at the property, I expected them to fix them, but I was wrong.

Easy speedy responses from our host who provided very useful local knowledge. Location great , room sizes and comfort very good too. Balcony a bit small for 6 people so used sparingly

6 adults showering could have done with more hot water supply

Property was very clean and comfortable. Amazing location right next to the lake with a balcony to watch the world go by !. Property was spacious with a good range of kitchen equipment and crockery. Beds had memory foam mattress toppers on and plenty of towels were provided. TV had Netflix if you needed it . Good air con. Plenty of hot water for showers. Our host Andrelina was friendly and professional . It was nice to be checked in and out by a person rather than just collecting a key. Andrelina was very responsive to any messages sent and immediately replaced a broken corkscrew for us.

Some outdoor seat cushions for the balcony chairs would be useful.

Good location

Far too many messages on booking.com pre arrival