The Rosemary Stay

Great location and friendly staff and owners

Nothing was wrong or of concern.

Good

Nothing

A better sign to show you the hotel door bigger that’s all

Brilliant location and the supervisor was working on the property downstairs so we could get hold of him when things went wrong or were just unnecessarily confusing!

Parking could not be accessed from the back of the apartment. We had to walk all the way along 3 roads to get to the front of the building with our cases. Our room was given to someone else - we had the key code but someone else’s belongings were in there. The supervisor took us to another occupied room before finding the one we had been moved to. I then received a message with both of those rooms’ codes in it. It made me wonder who else might have my room code so I did not sleep well. Not only was I worried about people walking in, but the noise really carried in there and the bed was so uncomfortable. I realised in the morning that the mattress was upside down. They turned off the water in the morning so I couldn’t have a shower. I messaged but got a reply at 2:45pm saying I could stay until 1pm and they would put the water back on - I had left at 12 noon.

From walking in to leaving I loved every part of my stay. As a solo female traveller I felt very safe with the use of key codes rather than physical keys. The suite I stayed in was beautiful and equipped with what I needed and more. The bed and bedding were extremely comfortable. Bathroom was a lovely size. The kitchen was equipped with everything needed and the gift hamper in the room was a lovely added extra. I forgot my hairdresser and the manager very kindly brought me one which I felt he went above and beyond.

There was nothing I didn't like

Location Cleanliness

Misleading advert Never been a suite Advertising totally incorrect Waste of time and money Impatient staff Nothing as described