The Banaras Hotel

The hotel was a new property, so clean no doubt. The staff and room boys were friendly and helpful. We reached very early in the morning but the staff in the hotel were very kind to check us in at early hours. Very considerate. The hotel is right at the Godowlia chowk, which is very close to the temple and Dasahwamedh ghat.

The rooms were too small, did not have any windows so felt very stuffy if air conditioning was not on. Given that it was winter time we could not keep the AC on for long so felt very suffocated. There were frequent power outages and the back up power generators took long to kick in, so we had to be in the dark for prolonged times. No breakfast provisions although in the advertisement they mentioned the possibility to get breakfast onsite. The staff are all untrained in hospitality sector, therefore the service obtained was very poor. Typical of such hotels in India. This hotel is definitely not value for money. The rooms are way overpriced for the size you get. Also much better options would be available at this price elsewhere which include excellent breakfast menu as well. The location is very close to Godowlia chowk, which has crazy traffic all day long, therefore it's a nightmare to get Uber/Ola cabs as no taxi driver is willing to get stuck in such traffic.

Restaurant yet to be started(new property). Partially functional.

Cleanliness can be improved especially water flow in the way room.